Calumet Photo Video Berlin

Excellent digital camera store carrying both new and used. Deep selection of products; and the real asset is the incredibly knowledgeable, helpful, and friendly staff. We were in a real fix: digital camera broke on the first day of our holiday. With the very kind help of Paul, we were able to leave with a full kit, upgrading several levels for a reasonable price for the excellent quality.

Staff was incredibly unfriendly upon entering the store, treated me like I was bothering them. Came here to sell my camera body and 3 lenses after receiving an offer online for about 800€. I am aware the price is up to inspection and is likely to be lower, which is fine, I expected 500-600€. But they made me the most unreasonable offer of about 200€ for all of it?? Told me my camera and lenses were in horrible condition and treated me like I had no knowledge of cameras. Even though I could select all lenses online, they told me in store they wouldn't take 2 of them but they can get them off my hands for 20€ each. Those lenses sell for 300+ in used condition! Left the store furious for wasting my time. Went to a different store where I sold my camera for 600€ which is reasonable. Really felt like they were trying to rip me off, will definitely not return.

I came in to remove dust from my sensor on my camera, and a young man with glasses helped me so generously, and even lent me equipments like screw drivers and pressured air cleaner for free. He explained everything so clearly, even in English. The products are so well selected in the store, I bought a very nice camera bag. It’s been a while since the last time I walked out of the store, so excited to shoot some footage, all because of how lovely the employee was. One employee where I did the final payment with (possibly the head manager) strongly told me “NO!” to a simple question: if they offer any camera check up services, which left a bit of a strange feeling, but I’m sure it was not personal. Aside from that, it was a lovely time visiting!